Investigate Government Services Online.

Using Direct Gov, I found a range of subheadings in the category of 'Information Services'.

Information services:

Education and learning
Motoring
Home and community
Employment
Money, tax and benefits
Environment and greener living
Health and well-being
Travel and transport
Government, citizens and rights
Crime, justice and the law

Online reporting and advice

Using the 'Report it' section of the fareham borough council website you have a very wide range of things you can report, from dog fouling to reporting missed grass cutting. This can be seen as an advantage for some as its an easy access point to help improve thier local area, but the down side is for those who have nothing better to do with thier lifes will see it as a great way to stitch up the neibours. Also most of the options on things to report can be seen as aimed at older people, so the user friendlyness may not be so good for those in an earlier stage of life reporting for example physical and verbal violence.

Online Payment

Onine payment can be interpreted as a very useful piece of technology, as people who cannot afford to pay council tax every month there is the option to pay online with a credit card for example. Also usful things you can pay for online, especially on the fareham website include housing rent, business rates and of course can parking penaltly charges.

Ranking the services in order of usefulness to a consumer

On the conservatives website, you can donate to them with extreme ease with as part of signing up. to raise money for labour. They delibertaly make this simple as they will want you to donate. There are aswell options which enables you to start campains or a funraiser.

According to a Cabinet office report in 2004, the UK Government hopes to have saved £1.3 Million within three years by migtrating its services online and to have saved consumers £1 thousand million. This is possible because they don't have to spend money for example working in call centres. Also through going on online there is no need for leaflets so the printing charges are not an issue.